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Pending Review
Naming of the records
It would be very helpful if the name of the support account that started the session were included in the file name of the recorded remote maintenance. For example:
ConnectWise_Remote_Session_<Supporter>_<Customer>_<Date>.aviNow when 10 people in a department are working with Control and the files are stored together on a network drive, it's easier to keep the recorded sessions separate.
Customer support service by UserEcho
