would like it to be possible to include more information than "Your Name:" in prompt and email notification for the Control portal when a session is initiated

when someone connects to our connectwise portal, it just asks for their name, one field, and then it also sends us an email notification with the fact that they are connecting with us and also the name they put in.Would like to have more fields, like email address, phone number, company, etc and also have that emailed.