Pending Review

MFA OTP Email Template Edit Abilities

Dominick Fair 5 years ago updated 5 years ago 2

Have the ability to change the OTP email that is received by the user i.e. be able to edit the text and color scheme for the email that goes out when a user is prompted for their OTP at login. 

This can be deleted. This already exists. I'm not sure why the CW support rep told me I had to make a feature request. If you login as Administrator on your CW Control server you can access these settings under Admin > Appearance > Web Resources > EmailAuthenticationProviderBodyFormat and switch the code to Custom. I was able to update the text and color scheme easily just editing the HTML. 

Hi Caitlin,

Here's the ticket number: 12232445