+21
Under Review
Clear Chat History for a Single Client
On the admin portal, it is very helpful to see ALL of the chat history with a client. There are times where the client relays sensitive information (such as passwords) through chat. For that reason, it would be nice to clear all chat history (or at least redact individual messages) for a SINGLE client (without uninstalling and reinstalling the client).
Customer support service by UserEcho
Our organization would really like this feature for security purposes. Has this been under review for 5 years??