Pending Review

Automated chat response during certain times

cody 5 years ago updated 5 years ago 2

Is there a way to setup automated chat for after hours? This way when a client chats us, it will automate a response stating that they reached us outside of normal business hours. If it's a true emergency, call.......


Hi Cody, 

We have the Auto Respond to Message extension that might help!



Hi Caitlin,

We are aware of that extension, but it doesn't allow you to designate specific times for the auto chat to go out. We are looking for more of an after hours auto message during work days.