0
Pending Review
Zendesk - Option to use numbers instead of letters for support codes
In the Zendesk plugin you can create a session with a code but for the code it only gives you the option to use letters and numbers. It would be great to just have numbers like the standard tool for session codes as it is easier to give numbers over the phone.
Available in Version:
Customer support service by UserEcho
Take a look here.
https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Change_session_code_length_and_format