Mobile Apps: Supporting IOS and Android
because lack of access, how about a screenshot every 5, 10 seconds to automated and sent to the supporter, so they can then confidently support the supported with a visual aid instead of attempting to remote control. This would go along way to help us to support IPad and Tablets using both Mobile OSs
A New iOS app is being released in Q2 that will give these functions and more. We're putting some finishing touches on it now. Android already offers these features, view only for Lollipop+, and full control for Samsung devices. Here's more information: https://help.screenconnect.com/Using_the_Android_client#Connecting_to_an_Android_device