Pending Review

audio alert / screen pop when guest clicks Start Session

Phon 4 years ago 0

When a guest connects to a session. They sit in the queue and somebody has to actively check. Yes you can set the email alert, but this again will take a little time to come through and the technician may not be looking at emails, plus it just fills up you inbox. Would be much better if there could be an audio alert and or a screen pop.