Modify recording feature

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  • updated
  • Archived

Partner asks to modify the recording feature to provide the option to record all available displays, or just the display(s) the host is actively viewing.

Duplicates 2
Record only screen that is being displayed in your session

I would like to see the ability to record a single screen rather than all displays on a device when initiating the recording from the host client. Often times we wish to only record certain parts to document issues for tickets, but having all displays in the recording makes it difficult to see at times.

Allow Users to Record only ONE monitor when session includes dual monitors.

We have multiple dual monitor setups with one operating in a remote desktop environment.  I would like to record only the monitor with the remote, but it always records both. 

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anonymous
  • Pending Review
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anonymous
  • Considering for Future Release
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anonymous
  • Under Review
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BKO

I would like to this feature.  I recorded a session yesterday and it recorded both monitors even though I only had 1 monitor showing.  The screen was so small when I tried to review it that is was basically useless.

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Sean Keown

Agree, it would be nice if both the screenshot and video recording only took effect on the monitor you are viewing. Right now, viewing the video is not practical when our clients have 4 to 5 HD monitors visible at once.

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Preston Bishop Team Member
  • Archived
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