A way to see which hosts/users are currently logged in/active.

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  • updated
  • Completed

Partners are requesting a way to be able to see the presence of hosts in the web application including who's logged in, who is actively in session, and who is idle.

User Story:

Partner already receives alerts when a host connects to or exits a session. Would also like an alert when a user logs in and out of Host page.

active dashboard host_page hosts login record reporting track
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anonymous
  • Answer
  • Completed

The extension, Tech Roll Call, was recently released (see below). It allows both techs and admins to view a list of online technicians.

https://docs.connectwise.com/ConnectWise_Control_Documentation/Supported_extensions/Administration/Tech_Roll_Call

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anonymous
  • Pending Review
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Mike Bannerman Team Member
  • Under Review
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Mike Bannerman Team Member
  • Pending Review
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lyeoman

WOW - nice to see this actually became a new feature request... I asked for it years ago... I want this too

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anonymous
  • Under Review
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Steven Pilch

Same this would greatly help seeing who is taking up a licence, that may be away from their system.

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anonymous
  • Planned
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0
anonymous
  • Answer
  • Completed

The extension, Tech Roll Call, was recently released (see below). It allows both techs and admins to view a list of online technicians.

https://docs.connectwise.com/ConnectWise_Control_Documentation/Supported_extensions/Administration/Tech_Roll_Call



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