Under Review

indidentIQ Integration

AHocker 4 years ago updated by Caitlin M Barnes (Product Manager) 4 years ago 2

I know based on your available extensions that you've integrated connectwise control with help desk solutions.  We are rolling out IncidentIQ (https://www.incidentiq.com/), a K12 educationally focused ticketing/asset management solution.  Was wondering if it was possible to work with their integration team to get connectwise control to integrate where we could spawn sessions from a user help request.  The person at IncidentIQ we have been onboarding with is Ashley Holley, and I can provide her contact info if requested. Thanks!

Thanks for the suggestion! Please email Ashley Holley's contact info to me at cbarnes@connectwise.com, and I'll reach out about an integration.