Pending Review

Require consent option on Macs

lgreitzer 4 years ago updated by Caitlin M Barnes (Product Manager) 4 years ago 2

I talked to the live support and they informed me that it is currently impossible for a Mac user to require consent before a technician is allowed to connect to their computer. I have CEO's of companies who use Mac's and don't want technicians to be able to connect without their consent. Can we please get this option added?

Another feature I’d like to see on the macOS guest client, but is currently only available on the Windows, is the ability to specify the proxy server.

Generally speaking, better alignment between the two clients would be an outcome appreciated by many.

Hi Igreitzer, 

The option to require consent on a Mac already exists in the product.