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Under Review

auto run

ahti 5 years ago updated by Caitlin M Barnes (Product Manager) 4 years ago 1

Hi,

would it be possible to add an auto-run feature for the guest session that is created on the main page? Right now guest have to locate the downloaded file and run it manually. This is confusing for many clients, since the pop-up says "joining" but no actual joining is happening. It is misleading.  The user sees that they have done all they need and thus they just wait and the engineer can't support them. Please make it possible, even if the admin has to enable it from preferences, it would make a big difference on the support service. TeamViewer has this option and it is needed!