Simple Code - Session Name and Code Name to be same
Is there a possibility of having Simple code option, so that the support session code creator do not have to do extra clicks to create a support session? Change Code to Name option is there but this will take extra time for admin. Is there a workaround or solution, so that when I type a name, it should become the code as well for that support session. I have seen another post but the solution provided about extension is not actually working. Hence thought of raising this concern again.
Thanks & Regards
Sitaram
Hi Sitaram,
Are you talking about the Legacy Public Session Creation extension? I just tested and it's in good working order. The extension does offer the option to automatically Change Code to Name when creating new support sessions.