Timeline Event Clipboard Toggle
Please reference support ticket#: 13440184
We would like to be able to disable the timeline events for the clipboard during a remote session, when copy/pasting a directory with thousands/million files in it, the Timeline gets thousands of events which it can not handle in time locking up our server requiring it to be restarted. This cannot be resolved with disabling the clipboard sharing.
We believe this was discussed previously in the below closed request, however the posted solution in this link does NOT solve our issue:
https://control.product.connectwise.com/communities/1/topics/2156-disable-clipboard-sharing-or-file-transfer-recording-in-timeline-in-the-host-client
If you need to see this issue in the wild we can reproduce it and provide you with evidence if needed.
Good Morning Caitlin,
Understood. This issue isn't happening through the send/receive file utility, so that's probably why you didn't see a reproducing of the issues we are seeing. The issue occurs when copy/pasting a directory with thousands/million files in it when utilizing the clipboard in any way.
Thank you and let us know if you need further info!