Pending Review

EndSession permission for "My Sessions" should carry over to agent created sessions in "All Sesssions"

RylosGato 4 years ago updated 4 years ago 0

I would like to request that if you have "EndSession" permissions set for a group under "My Sessions" that this carry over to their own sessions under "All Sessions" or add another permission setting "EndOwnSessions" under "All Sessions". It's a gripe every one of my agents have had since upgrading to the latter 20.x releases. They were able to end their own sessions before, but now they have to click the "My Sessions" tab, or connect to the session again, close it, and select the "end session" button from the prompt.