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+9
Pending Review

Ability to Control Mobile Device through the PC

Tal 3 years ago • updated by Caitlin M Barnes (Product Manager) 3 years ago • 2

Need the ability to control the Android or iOs device when connected to the mobile device through a PC Session. Currently we are only able to view the device and direct the user where to click on.


If we could take over control and scoll/click on objects in their Mobile Device this would make ConnectWise Control that much more useful and valuable. 

Available in Version:
binhsieh 3 years ago

This would help us manage and secure our mobile devices on the network.  Please consider adding this feature.  It would make Labtech our unified solution.  

Thanks

Caitlin M Barnes (Product Manager) 3 years ago

You can view and control Samsung devices from a PC. That option isn't currently available for other Android or iOS devices because of manufacturer limitations. 

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