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+3
Under Review

Pull Domain\user for username in chat instead of guest

Chris Paetz 3 years ago • updated by Caitlin M Barnes (Product Manager) 3 years ago • 1

We pull and save chat logs all the time, it just seems to make sense that the username should be recorded in the logs through out the conversation just like the technician name! Please add this!


Thank you!

Under Review
Caitlin M Barnes (Product Manager) 3 years ago

Customer support service by UserEcho