forgot password link duplicate RemoteSupport

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When our user's complete the Forgot Password link on the sign in page they receive the email successfully.  However the link shows a second /RemoteSupport/ within the address.  Remove this second /RemoteSupport/ allows the user to access the needed forgot password page and update their password.

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Caitlin M Barnes Team Member

Hi Brandon, 

Can you provide a screenshot or other information? When I click the Forgot Password link on my instance, the resulting link doesn't have Remote Support in it. 

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Caitlin M Barnes Team Member
  • Under Review
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brandon



Our normal address ends in /RemoteSupport



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