Require tech to enter a note/comment before joining and at the end of a session

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  • updated
  • Completed

Partner asks to add requirement for tech's to enter a note/command ("Why are you connecting to this session") before joining and at the end of a session for auditing purposes.

Duplicates 2
Force user to enter a reason via a note before joining unattended access session

For compliance with our clients, we need a way to add a ticket number or reason to every client's computer we connect to.

Prompt technician to provide reason to remote in to access agent

for audit purpose we can keep a record why technicians remote in to access agents.

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Bo Wang
  • Completed
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anonymous
  • Started
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Caitlin M Barnes Team Member
  • Roadmapped
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Caitlin M Barnes Team Member
  • Under Review
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Caitlin M Barnes Team Member
  • Under Review
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1
Caitlin M Barnes Team Member
  • Considering for Future Release
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anonymous
  • Under Review
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anonymous
  • Roadmapped
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anonymous
  • Under Review
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anonymous
  • Considering for Future Release
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