The Ability to Access the Speakers when Connecting to a Mac

My problem is this:
When I connect to a Mac Client, which is one of the computers in my access tab, I cannot hear the speakers when sound is playing on the PC that I am using to access the Mac. 

When checking with Connectwise Support, I was told that this is a limitation of  all Mac clients. Apple uses java which can't send sound. Two-way communication only occurs for Windows Clients.

When can we get access to hearing the sound on the Mac Client? This is very important to my continued use of this product. Thanks!