Pending Review

Remotely close session.

rmurphy 3 years ago updated by Rishikesh Gajul (Product Manager) 3 years ago 1

If a technical has a desktop and leaves a session open but leaves his desk for lunch or a road job while waiting for some kind of process to complete.  It would be nice to be able to remotely close that session or steal the session from the desktop onto the technicians laptop or even a mobile device.

This often leads to instances where access to machines are suspended due to open sessions left on idle computers.  A force close from the access panel or something would be helpful to avoid license limit issues.

Hi rmurphy,

We already have options provided in the instance using which you can force close tech from an idle session or as needed. Please click below link to see the steps.