Console session black screen

When I connect to a Server 2016 Datacenter server with screenconnect I have a black screen.  If there is an active RDP session on the server I am able to select it from view-select logon session and I can work from that session.  If I switch back to the console it is a black screen.  I've tried restarting the screenconnect service, reinstalling screenconnect, etc.  It appears to be an issue with console session itself but I've been unable to find any way of