There doesn't appear to be a way for SaaS/hosted users to harden web encryption security by disabling TLS 1.0 and 1.1 on the ConnectWise web portal. Both TLS 1.0 and 1.1 are no longer recommended for use due to security issues with the encryption of both methods.
Being able to disable TLS 1.0 and 1.1 allows us to protect our user base further. Please consider this security enhancement as having one encryption profile for all hosted clients also reduces the security for all if only one customer has a requirement to support Windows XP still.
Customer support service by UserEcho