+95
Pending Review

Please sign your updates

david purscell 3 years ago updated by 14erDave 7 months ago 4

Every time we update to a new version of ConnectWise Control, it freaks out our EDR.  We spend days dealing with hundreds of benign alerts -- because your update files aren't signed.  It also delays the rollout process.  Would really appreciate if you used signed files for updating.  It is more secure and significantly less headaches.

+20

Hello, I am also looking to have this feature implemented. We use ScreenConnect internally as well as deployed to clients. Whenever there is a server update, our computers prompt to install an update before connecting to the computer. This installer is an MSI file with a randomly generated name and there's no way to identify it as a ScreenConnect updater. Having the files be signed by ConnectWise would help us a lot

+2

Would love to have this enhancement added as well. Would make deployments easier through automation tools.

+2

This is a major impact on our workflow every single time there is an update. In this day and age and in the market we are in I do not understand why this is not just standard practice?

+2

If ConnectWise was a mom-and-pop software company I could possibly understand them not signing updates.  You are certainly NOT a mom-and-pop software company.  Time to get professional.