Pending Review

Cloud instance should allow unlimited guest support sessions like on premise

keith korb 3 years ago 0

In our on premise Control we used the support sessions as temporary access sessions for years, occasionally leaving them open for days at a time.  We would like to be able to do that with Control in the Cloud as well but the limit of 3 guest connections is blocking that ability.  Can you change the behavior in the Cloud to match what you've done for years on premise by allowing unlimited support guest connections and limiting only the host connections to our license limit of 3?