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Pending Review

Trust this device can this be permanent ?

Giannis Barbounakis 2 years ago updated by Sean Keown 6 months ago 5

Is it possible for the option to "trust this device" to be permanent and not rarely appear ?

We would like to always  have a one time password !!

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This is customizable in the web. You could probably set it super high if you wanted. 


But it's up to your admin to configure. 

Advanced > System Options

I set ours to 365 days and it says "Trust this device for 365 days" next to the checkbox, but guess what I still have to do every seven days :(

Did you just change the text or actually change the system options? They are different fields. 

Thank you, here is what I have in Advanced->Web Configuration->Settings

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If that's the case then I would for sure open a ticket with CW and report that as a bug to get any movement. That way it will appear on the known issue tracker they have. 


I feel as if they only look at the forums when things get slow or only for enhancements that are not bugs. 

https://home.connectwise.com/