Set up SAML with Azure AD as enterprise application

Simon

4 years ago
updated 3 years ago
Under Review

As of October 15 this year, Azure AD no longer accepts domains that the tenant doesn't manage themselves in their App ID URI field when setting up a custom SAML app, domains like screenconnect.com

This makes sense, I suppose, because custom SAML apps are for those trying to integrate apps that they built themselves or at least manage the DNS records for.

Anyway, this new development means that ConnectWise in fact no longer supports SAML integration with Azure AD / Microsoft 365.

The issue has been registered as #SCP-37400 on ConnectWise Home, but I think the way forward is clear — ConnectWise should register Control as an enterprise app on Azure AD, like Splashtop and Teamviewer have done. That's why those solutions haven't been affected by this new policy by Azure AD.

Registering as an enterprise app would be ideal, as this would make the set up process for SAML integration much easier as well.

Replies 17

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Mateo_

4 years ago

Hello,

Is there any update to this request? Azure AD SSO is really important for my company. Please share any status or news.

Thanks!

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Rishikesh Gajul

Quote from Mateo_

Hi Mateo,

It's still in development. We've had some high priority work to complete before shifting our focus on this one again. But rest assured it is on the verge of completion and will soon be deployed in one of our upcoming releases.

Trenton Hord

3 years ago

What's the current status of this? We're approaching the one year mark of this being broken and wondering if I should look at different vendors that support Azure AD SAML?

Quote from Trenton Hord

Hi Trenton,

The fix is currently in the Prod. Kindly upgrade your instance to the latest stable version 22.5 and check.

Kellie Currier

We recently purchased ConnectWise Control & I'm looking to integrate it into our Azure tenant. Has anyone on stable version 22.5 successfully done it yet?

sean mcgrath

Quote from Rishikesh Gajul

Hi Rishikesh, what was the fix for this problem? There's no option to add an Azure AD user source that I can see. What actions do we need to take now to add Azure AD as a user source?

Quote from Kellie Currier

Hi Kellie,

Please go through this article to setup SAML with Azure AD.

In case you have any issue while setting it up, contact our Support team for further investigation.