Allow an add-on purchase in Control to allow a one to one connection of a user to a specific device.

Mayson 2 years ago updated by Rishikesh Gajul (Product Manager) 2 years ago 1

Useful for vendor access controlled by company or end user remote control of their own device. Full technician license that could access multiple devices is overkill when the user will only ever need access to one device.


Hi Mayson,

To have a one to one connection you need to setup another instance with a 'One License'. You can also use 'Remote Workforce' extension to assign machines to a host. The host can then directly connect to the remote machine using the Remote Workforce Client.

Hope that helps !!