Add a user forgot password link

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  • updated
  • Closed

Needed a link/option on the login page for users to reset their forms authentication password. .

Duplicates 2
Need ability for non-admin users to reset forgotten passwords

Need a way for non-admins to reset forgotten password

allow users to unlock their account

It would be nice to have a way for the users to unlock their account by answering a series of questions that they have stored answers to. Possibly not only unlock the account by have them reset the password when they answer the stored questions.

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Sean White Team Member
  • Answer

This functionality already existss, see here for more information:
Reset your password - ConnectWise


In order to reset your password without an administrator, these three conditions must be true:

  • An internal user source is enabled
  • The internal user source has at least one user
  • The internal user source has at least one user with a valid email address

If these conditions aren't met, you won't see the Forgot Password? link.

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Sean White Team Member
  • Closed
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0
Sean White Team Member
  • Answer

This functionality already existss, see here for more information:
Reset your password - ConnectWise


In order to reset your password without an administrator, these three conditions must be true:

  • An internal user source is enabled
  • The internal user source has at least one user
  • The internal user source has at least one user with a valid email address

If these conditions aren't met, you won't see the Forgot Password? link.

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David Meece

Still nothing!

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Suman Pasi

Hello,


Creating a link for password reset helps user to reset their password easily, instead of sending emails to admin or creating a request in service desk and wait for their response.


This option also saves lot of time for Administrators.

Thanks, Suman Pasi.

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anonymous
  • Started

Hey Everyone,


I'm sorry the thread did not update, but dev work has started. We plan to release this soon! :) 


Along with this post, you can watch our output streams for updates. 


https://controlforum.connectwise.com/yaf_topics9_Output-Stream.aspx

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Trevor Watson

This is #1 on my top 10 list of things we need from this product.  ARG!

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Ben Petersen
Quote from anonymous

Planned 2 years ago? Why is this not in development or implemented?

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1
Ben Petersen

Planned 2 years ago? Why is this not in development or implemented?

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1
Steven Fitch

Looking to switch to ScreenConnect from LogMeIn with around 80 users currently and password resetting by users would be a must for us.

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1
Stuart Landreth

This is most definitely needed. We are operating a system now with 100s of users.

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