Static IPs for ScreenConnect cloud instances in secure corporate environments
In a corporate environment, we have firewall rules to allow only specific outbound traffic for things such as ScreenConnect. Currently, ConnectWise randomly and without warning changes the IP addresses for the ScreenConnect instances, making ScreenConnect unusable for secure environments.
Need the ability to have Cloud Control host IP static. I have clients on an ISP that proxies HTTPS traffic. I have to request a new IP address in their proxy every time the cloud host IP changes. Vendor has stated they will start charging my clients for this change effective 01/01/2022. I heed to be able to have a static IP address assigned or will need to find an alternate remote control solution