Group Session for Clients Idle Longer than X days
I would like to be able to have a session group filter for machines that have not been online for more than 30 or 60 days for example.
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Duplicates 2
Group Session filter by idle minutes
Duplicated and Ghost Sesions
Is there any way to filter or even automatically delete (and LOG) duplicated, or ghost (inactive for more than, ie, 30 days) sessions? i.e. On Duplicated Sessions, Screen Connect lost track on duplicated PC (with the same Mac Address, easy to identify those). And I'm talking only on Access Sessions Group. Thanks!
Replies 22
I would second this. Looking for a way that we could audit potentially machines that are no longer in use and the entry in ScreenConnect was never used. We use LabTech integration and while we can uninstall the LT agent it does not remove the ScreenConnect agent.
Probably the easiest way to do this would be if LabTech ran uninstall command it removed SC from PC ( best way to do this would have it set somewhere in labtech what your ScreenIonnect instance ID is so it doesn't potentially remove other vendors SC installs. and then it would run the commands to remove it from the endpoint/server & end the session in ScreenConnect itself so its no longer present.
And for the stuff that slips by having a way to audit this such as a field in the database tab that says find idle sessions that the guest hasn't connected in longer than X would allow us to say if they haven't connected in X or exceeds X period of time we can select all of those and end the sessions (For the machines that probably are no longer active or in use such as they were replaced or died)
Doesn't exist any kind of filter command for that, so when you create a Group Session, it filters in that way? It's a good idea. You can even spot Ghost Sessions (duplicated) in this way. I like it.
The duplicate issues linked, "Duplicated and Ghost Sesions", is declined but only because it's merged with this issue. But to answer your question, this topic is still under review.
I can't see any action on this since your last comment 6 months ago, is this still being worked on?
I do feel this is something that should be available. A group for machines offline for more than 30 days would be useful so I can keep track of live machines and those we no longer use.
This feature is really needed! We have a number of old clients that need to be cleaned up, but no good way to filter on them. I have found the below comes close, but it organizes by date of last connect, so there is a huge list of dates to go through...
Name: Offline Machines
Session Filter: GuestConnectedCount < 1
Subgroup Expression: GuestLastActivityTime
It would be very helpful if you could expose the machine idle as a filter for group sessions. That way I could create a rule to allow unattended access to machines that had been idle for over 30 minutes, allowing unattended access when the user has left the system (as long as the technician has a administrative account on that PC).