Fetching IP Address in Reports
Request:
Generate reports that include the IP Address of the host/user that is connect to the session.
Usage:
To track accounts that are being shared and to see what IP addresses have been accessing which sessions/devices.
This is massive for cybersecurity as I just had an account get locked due to too many failed attempts from different IP addresses - internally and a different country. Being able to tell what sessions/devices the bad actor connected to will help file anything with authorities and to help mitigate unauthorized access concerns.
Hi Josiah,
Have you tried adding 'Network Address' to the report? If you haven't please do. There are couple more options such as 'SessionGuestPrivateNetworkAddress' and 'SessionGuestHardwareNetworkAddress' which too might be a help for you.
If this doesn't solve your problem, please contact our Support team for further help.
Click here to find out more on Reports and Report Manager.