Under Review

Change Destination Folder for sending files.

nabozny 2 years ago updated by Rishikesh Gajul (Product Manager) 2 years ago 3

Could you make it possible to give techs access to change the destination folder. Everytime I send a file to a PC, it ends up in this directory and the file is unable to launch. 

"C:\Windows\System32\config\systemprofile\Documents\Applied Tech ScreenConnect Agent\Temp"

After it send its file, it doesnt open and I have to go move the file to a folder I can open from. 

In backstage, I move xfile.exe to "C:\Documents"

Is there anyway we could modify where this sends to, it makes it really inconvenient when trying to do backstage work and I have to grab the file everytime. 

Pending Review

Hi Nabozny,

The destination folder for sending file you mentioned above seems changed for you for some reason. I have checked on my side and it shows the default file transfer directory. Please read through these articles File Transfer Menu and backstage for more info. You can also contact our Support for further help changing the directory.

I tried support and they asked I make a feature request topic.