We're currently investigating an integration with Cherwell. At this time we believe the integration would allow remote support sessions to be directly launched from inside the application, send an invite to a guest, and pass that session info (messages, events) back to Cherwell. What else would you expect the integration to do?
that is exactly what i was looking for. It would make it easier to follow the lifecyle of the devices once on CMDB and allow our admins to remote in from one single location.
HI JoJo!
We're currently investigating an integration with Cherwell. At this time we believe the integration would allow remote support sessions to be directly launched from inside the application, send an invite to a guest, and pass that session info (messages, events) back to Cherwell. What else would you expect the integration to do?