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"Tech would like to connect" pop-up
It would be nice if we had the option to ask the remote user if we can connect. Maybe a pop-up that says "[Tech's Name] would like to start a remote session." with an approve/deny option.
Available in Version:
Answer
Customer support service by UserEcho
https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Knowledge_base/Prompt_guest_for_consent_before_connecting_to_a_remote_machine