Pending Review

Need Save Chat Feature

Brandon Davis 1 year ago 0

Hi there,

We really need the ability to save a Chat session. Even when we contact Connect Wise Support, there's a "Save Transcript" option in the hamburger menu to the left of the chat box. Seems odd that CW saves chats, but we, users cannot. 

I have customers that want us to send them entire chat sessions and the only way to do it is to highlight everything and paste it into a file. 

Again, we really need this feature.

Very Respectfully,