+1
Pending Review
Need Save Chat Feature
Hi there,
We really need the ability to save a Chat session. Even when we contact Connect Wise Support, there's a "Save Transcript" option in the hamburger menu to the left of the chat box. Seems odd that CW saves chats, but we, users cannot.
I have customers that want us to send them entire chat sessions and the only way to do it is to highlight everything and paste it into a file.
Again, we really need this feature.
Very Respectfully,
Brandon
Customer support service by UserEcho