Create display name for chat sessions

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Our usernames are configured with the format 'jdoe', so when we initiate chat sessions with users, they see 'jdoe' as the chat initiator. We'd like to be able to create a display name like 'John Doe' without having to change usernames

Duplicates 1
Change central login display name

I am a single user one and as such I login to my only instance using the administrator account. I would like the ability to change the display name of this account so when I initiate a chat with a guest they will see my name rather than 'Cloud Account Administrator'. As a work around support have advised me to create a secondary user with my name.

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anonymous
  • Answer

This is already a current feature of the product. You can change the:

SecurityPanel.UserDisplayNameVisible

to "true" and you'll see a new field on the Security page for display name. Important to note any custom properties or variables referring to Host will now use the Display name.


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0
anonymous
  • Answer

This is already a current feature of the product. You can change the:

SecurityPanel.UserDisplayNameVisible

to "true" and you'll see a new field on the Security page for display name. Important to note any custom properties or variables referring to Host will now use the Display name.


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anonymous
  • Closed


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