Create display name for chat sessions
Our usernames are configured with the format 'jdoe', so when we initiate chat sessions with users, they see 'jdoe' as the chat initiator. We'd like to be able to create a display name like 'John Doe' without having to change usernames
I am a single user one and as such I login to my only instance using the administrator account. I would like the ability to change the display name of this account so when I initiate a chat with a guest they will see my name rather than 'Cloud Account Administrator'. As a work around support have advised me to create a secondary user with my name.