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force session recording based on roles or users

Angelos

2 years ago
updated 7 months ago
Pending Review

as we work with multiple 3rd parties giving us support on several machines, we find it hard to prove sometimes that they are causing issues with the settings/patches/actions they did while connected.

we would like to be able to enforce session recording based on specific Role or cw tech User. I.e. when a cw tech user assigned that role connects to a client, then it should record the session (and tech should not be able to disable that).

we do not need to record all sessions of other cw users - as is now the enabling is global and we do not have this option.

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Shayne

1 year ago

Are we going to get any traction on this? Still pending review after 5 months?

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KyleB

1 year ago

Would be nice if this could get reviewed and implemented.

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TomTrax

7 months ago

I was about to make this post but searched and found yours. Sad to see it has not gotten any replies.

We are in a similar situation where vendors/contractors will sometimes need to get into a machine. We thought we would be able to set auto recording based on role or user but neither is an option. I was told we can enable it for every session and then set an auto delete for a couple days out, but that isnt what we want to do. We only want to record specific users/roles. Not sure why this cannot be added as auto record is already in place. Should be able to have that check against user/role and auto record if matched.

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