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Pending Review

Users confused by instructions when setting up a support session

Phil G 6 months ago 0

Please remove "Joining" header and "Joining your session..." text from download screen when setting up a support session.  Users think this is a sign to stop reading and sit there quietly waiting for something to happen.  Also, please change text that reads "Click on the file in the bottom left corner of your browser to start launching the app." as all browsers currently in use by our clients now place the downloads button in the top right.