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Pending Review

Add Settings to disable Acquire Wake Lock globally

Jon Huynh 9 months ago updated by Michael Legato (Support) 9 months ago 1

We need to disable to feature globally.  

Hello Jon!

You can disable the Acquire Wake Lock slider completely from your clients now by using the Advanced Configuration Editor extension. The setting for this is on the Admin page > Advanced tab > Disable Host Client Menu Items > Essentials > check the box for "Acquire Wake Lock", and save:

https://docs.connectwise.com/ConnectWise_ScreenConnect_Documentation/Supported_extensions/Administration/Advanced_Configuration_Editor#Disable_Host_Client_Menu_Items

Once saved, the users' Host clients will need to be updated for the changes to take effect:


https://docs.connectwise.com/ConnectWise_ScreenConnect_Documentation/Get_started/Host_client/Reinstall_the_host_client