Need a way to extend the countdown timer past 5 seconds when joining a session so it does not automatically switch to a different method if it took 6 or 7 seconds to successfully join the first time. When it switches it not only tries to open another way but sets it that way in the future for next time. After that we need to set it back to the preferred method to connect and occasionally have this battle again if it didn't join instantly.
Allow the connection method timeout to be changed. This would allow more time for the method to be invoked on slower systems preventing multiple client down loads.
I would love for it to wait 10 or 15 seconds. I don't want it to download anything ever.
Timothy,
Thanks for putting this 'Under Review', however, I have noticed this is the third time this has gone to 'Under Review' and saw the last status was 'Started'. I was hopeful this was going to make it into the product at some point and am wondering what the status is as the tags are a bit confusing or perhaps even misleading.
At the moment, end users who are using Connectwise Access, automatically end up downloading the installer if the session does not launch in 3 seconds. This is just annoying as a fresh install takes places. Instead, admins should be allowed to increase this time from 3 seconds to whatever so that slower connections/pcs still work.
See image with concern circled.