Pending Review

Automate should uninstall SC when you choose redeploy

Ian Murphy 1 month ago 0

Occasionally we've found that windows cumulative updates break screenconnect... or something does. We'll find an agent where the service simply won't start and I'm pretty certain it occurs after a  monthly update occurs. 

In any case, the solution, from automate, is to uninstall SC and then click on Redeploy.

I'd like to suggest that, if Automate sees that SC is not running, then the reploy function should uninstall the agent and then deploy it.

While I realise this is an Automate function, it touches both products and its only necessary due to an issue with SC failing, so I'm filling out the request here.