Pending Review

Option to turn off Access Management

CSFi 1 month ago updated 1 month ago 2

You add new options like Access Management that should be disabled so Administrators can review what the new feature are for and allow the Admin the option to turn the feature on or off.

Emails should be sent out that describes what is be added instead of adding the option and then the Admin gets emails from users wanting to know what this is.

Hi there, 

If this is in reference to that in-app message that went rogue last week, I apologize about that! 

If that's not what you're referring to, you can always remove Access Management by disabling the extension: https://docs.connectwise.com/ConnectWise_Access_Management_Documentation/Knowledge_base/Disable_ConnectWise_Access_Management

Kat Palacios, Technical Communications Lead

I was told by support that there was no option to turn if off. I forwarded your response to the support rep.

Good to know that there is an option to turn if off.