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Pending Review

Spotlight tour when defaults change after an upgrade

tmontney 4 months ago updated 4 months ago 0

Sometimes the default behavior of ScreenConnect changes and will not affect existing ScreenConnect instances. For example, (allegedly) the Windows Active Directory user source is no longer enabled by default. Understandably, this is to prevent disruption to existing instances.

While administrators should always review change logs before upgrading, I believe a spotlight tour (much like you get when installing a new instance) could draw attention to these changes. For instance, you have the Windows Active Directory user source enabled but it is not configured. You upgrade to the new version which disables this by default on new installs. The spotlight tour will highlight this change, at next logon, and ask you if you want to disable it.