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Pending Review

How to unblock Windows updates

Erin Fleming 3 months ago updated by Erin Wilcosh 2 months ago 1

I am very frustrated by Connectwise blocking Windows updates.  I work for an MSP, and currently, many of the computers that need updates can't be updated because Connectwise is blocking the updates.  I just worked on a computer today that said that important security updates were missing for Windows 10, but I could not update it because Connectwise was blocking the updates.  How can I unblock them?

It's unacceptable that they made this decision for their clients. This should be a choice. They've now created a button to turn this off, but it undoes our MSP's ability to only allow updates for allowed patches, so it's apparently either all or nothing. These decisions should be brought to each client before they decide to implement.