How to unblock Windows updates

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I am very frustrated by Connectwise blocking Windows updates.  I work for an MSP, and currently, many of the computers that need updates can't be updated because Connectwise is blocking the updates.  I just worked on a computer today that said that important security updates were missing for Windows 10, but I could not update it because Connectwise was blocking the updates.  How can I unblock them?

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Erin Wilcosh

It's unacceptable that they made this decision for their clients. This should be a choice. They've now created a button to turn this off, but it undoes our MSP's ability to only allow updates for allowed patches, so it's apparently either all or nothing. These decisions should be brought to each client before they decide to implement.

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roland montalvo

was this ever fixed? even after running the agent uninstalled windows updates are still not showing in the settings, is there a registry that we need to delete or something so we can take over updates? maybe a better uninstaller that actually works, it is very frustrating!!



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