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Pending Review
ScreenConnect Better Logs and Integrations
Trying to tie our logs into a SEIM so we can automate some reporting on connections.
In the Logs I can see the hostnames used to initiate sessions but not what they connected to. It's always name=(hostname of initiator), host=<none>, and either guest=<none> or guest=Guest.
It appears the machine info that is pulled from the support session is written into the log before the guest machine is processed. Thus the logged information is guest rather than a machine name. Having the option to set a delay would be great so we can see what actual machine is being connected to from the initiator.
Customer support service by UserEcho