0
Pending Review

ScreenConnect Better Logs and Integrations

Jordan V. 2 weeks ago 0

Trying to tie our logs into a SEIM so we can automate some reporting on connections. 
In the Logs I can see the hostnames used to initiate sessions but not what they connected to. It's always name=(hostname of initiator),  host=<none>, and either guest=<none> or guest=Guest.

It appears the machine info that is pulled from the support session is written into the log before the guest machine is processed. Thus the logged information is guest rather than a machine name. Having the option to set a delay would be great so we can see what actual machine is being connected to from the initiator.