Detailed Logging for Backstage Processes

Hello,

I'd like to submit an enhancement request for the Backstage feature.  I did review an enhancement request that requested similar logging for compliance purposes.  The response you provided is pasted below.  

Unfortunately, this is not as granular as we'd like.  We are requesting that each process executed while in Backstage mode, be logged.  We are working to integrate the ConnectWise add-on into our SIEM solution and would like to have more detailed logs ingested for Backstage connections.  

"Rishikesh Gajul (Product Manager) 4 years ago

Hi MBA,

We do have log capability even at the backstage and can be seen it in 'Admin > Audit'. There are two types of it, Basic Auditing would help you fetch a report on all sessions from a specified time range. Whereas Extended auditing will return the same information as a basic auditing query, but it will also automatically record a video of each session. You can refer below link for more information.

https://docs.connectwise.com/ConnectWise_Control_Documentation/Get_started/Administration_page/Audit_page"