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SMS for Ad-Hoc session similar to View session

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jordan doyle
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I am able to send a SMS to a user to connect to a View session, but I cannot find a way to send a SMS to a user for an Ad-Hoc screen share for their mobile device.  In my research it doesn't appear to be possible.  This would be a great feature to add.

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Sean White Team Member

We can do this for View since it does not require an installation on the end user device, for a support session we need to have the ScreenConnect app installed on the device as a pre-requisite.

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Sean White Team Member
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jordan doyle

I understand that, but if they were to get a link texted to them it prompts them to install the app first, and then they can easily join the session from their phone.  


Email isnt an option because usually we are troubleshooting an email issue on user's phones.


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