Please add the ability to hide the tray icon
This option is essential for RMM's. The client has already consented to remote access and it constitutes NO security risk.
Welcome to our community!
This option is essential for RMM's. The client has already consented to remote access and it constitutes NO security risk.
Thanks for the feedback — we understand why this is important for RMM use cases. That said, the tray icon is intentionally always visible. Even when access is pre‑approved, it provides a clear, consistent signal to the end user that remote access software is present.
Hiding these indicators has led to trust and transparency issues in the past, especially on shared or employee‑owned devices. For that reason, hiding the tray icon isn’t something we support today.